This Privacy Policy describes how ChainSentry (“ChainSentry,” “we,” “our,” or “us”) collects, uses, stores, and protects information in connection with our products and services, including TrustEngine.
This Policy applies to information collected through our websites, services, communications, and assessments.
Information We Collect
Depending on how our services are used, we may collect:
- Contact information (name, email address, company affiliation)
- Entity names and identifiers submitted for assessment
- Contextual information relevant to counterparty evaluation
- Communications with ChainSentry
- Technical metadata (IP address, browser type, device information) for security and analytics purposes
We do not collect personal data unrelated to the provision of our services.
How We Use Information
ChainSentry uses collected information to:
- Perform counterparty assessments and deliver assessment outputs
- Operate, maintain, and improve our analytical capabilities and services
- Conduct internal analysis, aggregation, and research to enhance risk detection methodologies
- Support customer communications and service delivery
- Maintain security, integrity, and compliance obligations
ChainSentry does not sell personal data or use TrustEngine submissions for advertising or marketing unrelated to our services.
Confidentiality of Customer Identity
ChainSentry treats customer identity and engagement details as confidential.
We do not disclose which customers are associated with specific assessments, inquiries, or outputs, except:
- Where required by law, regulation, or lawful process
- Where necessary to comply with legal or regulatory obligations
Assessment Data and Outputs
Information submitted to TrustEngine, as well as assessment outputs, may be retained and used by ChainSentry to:
- Operate and improve TrustEngine
- Maintain analytical continuity and quality
- Support internal research, aggregation, and risk pattern analysis
Except as expressly stated, customers are not granted ownership rights in ChainSentry’s assessments, methodologies, or analytical outputs.
Legal Basis for Processing (GDPR)
Where applicable, ChainSentry processes data on the basis of:
- Performance of a contract or provision of requested services
- Legitimate business interests in providing risk and compliance services
- Compliance with legal and regulatory obligations
Data Retention
Information is retained only as long as necessary to:
- Deliver requested services
- Support analytical integrity and auditability
- Comply with contractual, legal, or regulatory requirements
Retention periods may vary depending on the nature of the data and applicable obligations.
Data Security
ChainSentry employs administrative, technical, and organizational safeguards appropriate for handling sensitive compliance, enforcement-related, and investigative data.
Disclosure to Authorities
ChainSentry may disclose information where required by law or where necessary to address legal or regulatory violations, including disclosure to competent authorities.
Your Rights
Depending on jurisdiction, individuals may have rights to:
- Access or correct personal data
- Request deletion where legally permissible
- Object to or restrict certain processing activities
Requests may be submitted to: privacy@chainsentry.com
International Transfers
Where data is processed across borders, ChainSentry applies safeguards consistent with applicable data protection laws.
Contact
Questions regarding this Privacy Policy may be directed to: privacy@chainsentry.com
Updates
ChainSentry may update this Privacy Policy periodically. Material changes will be reflected by an updated “Last Updated” date.
